Loyalty Rebates

Businesses are well aware of the importance of loyal customers. It’s no longer simply the product offering, but customer relationship management that will determine long term success in business. The present system of rewarding your customer’s with large amounts of points for being a regular customer is being reviewed by businesses. Businesses now are not just looking at rewarding a customer but allowing that customer the greatest of ease to return those rewards back to the business with added sales.

By allowing the customer to be rewarded instantly in value that they understand is the greatest reward. EMerchants has recognized a niche opportunity to offer a loyalty program that now services both. EMerchants processing engine provides tailor made loyalty solutions to small, medium and large businesses, with options ranging from private label closed loop systems, to supporting gift card, pre paid debit card and multi partner solutions.

The traditional loyalty platform requiring specific POS and Hardware have been very expensive to establish, with many businesses unable to participate due to the cost. EMerchants has combined its programs to deliver a Loyalty Program that does not require these costly set ups and enables businesses to tailor the loyalty program to suit their customers while utilizing existing infrastructure such as EFTPOS.

Solutions EMerchants' Loyalty Solution is unique in that it does not require expensive integration. EMerchants manages the entire Loyalty Solution from the front end EFTPOS and online accounts to the back end, such as, office settlement and ATA management. EMerchants uses a 16 digit card number to generate an account for each member and balances can be viewed via the EFTPOS terminal and over the internet. Online accounts allow members to update personal information, view transaction history and current balances.

Terminal restrictions are used to facilitate a range of different client programs, including Loyalty and Gift Cards, Preferred Supplier Corporate Expense Solutions, School and University Cards (e.g. blocking liquor and gambling merchant categories).

An example of this process is, a retailer may wish to sell a Loyalty Card which can be used only at their chain of stores. EMerchants would gather the details of each of the clients’ POS terminals and create a terminal restrictions white list ensuring the cards can only be used at the clients’ stores.

Similarly, for a Loyalty Card Program, which requires no access to cash, EMerchants would create a black list prohibiting ATM transactions and cash out at POS.